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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ahmad Sheikh

June 18, 2026

5  out of  5
rating by Ahmad Sheikh
"Excellent in all respects. Great customer service. Ben and his team are outstanding."
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Bill Veiga

May 26, 2026

5  out of  5
rating by Bill Veiga
"I have been working with Ben’s office for more than 20 years. Ben is an excellent partner in helping me manage risk and controlling costs. His team is responsive and detail oriented. This is a great team that builds the strong relationships needed in this volatile insurance market."
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Jey Santos

May 26, 2026

5  out of  5
rating by Jey Santos
"Excellent Customer Service! Ben and Charisma are very friendly and super helpful!"
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David Wygant

May 21, 2026

5  out of  5
rating by David Wygant
"I’ve been with State Farm Ben Samrick for 20 years who has adapted to my family’s needs and at the right level of coverage"
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Joy Guidi Wygant

May 20, 2026

5  out of  5
rating by Joy Guidi Wygant
"Ben is extremely responsive and helpful. We’ve worked with him for over 15 years. We get his personal attention whenever we have questions and he proactively offers options to balance risk and cost. I feel that I get the service of an independent, small business with the financial backing of a large, trusted insurance company."
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Timothy Maloney

April 1, 2026

5  out of  5
rating by Timothy Maloney
"Ben and Charisma are awesome, always have been and helped me deal with a recent auto claim with top tier service!"
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Khadeejah Evans

March 4, 2026

5  out of  5
rating by Khadeejah Evans
"5/5 stars! I cannot say enough good things about Charisma at State Farm. Getting life and auto insurance can sometimes feel overwhelming, but she made it incredibly easy. She is very knowledgeable and took the time to explain my options clearly so I felt confident in my coverage. Her customer service is absolutely top-notch. If you are looking for someone who is professional, kind, and genuinely helpful, ask for Charisma!""
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Patrick Chen

February 11, 2026

5  out of  5
rating by Patrick Chen
"Ben and Charisma are the definition of customer service and are awesome advocates for their customers. They give great advice and if momentarily unavailable, they always get back to you the same day. Highly recommend them for any of your insurance needs."
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Yvonne Kyrimis

February 2, 2026

5  out of  5
rating by Yvonne Kyrimis
"I have been with Statefarm for over 20 years so this review is long overdue. I must admit they have really been here for me like a good neighbor!
From homeowner claims, car insurance, life insurance- I am in good hands. I appreciate my agent Charisma’s promptness and attentiveness to my ever changing insurance needs. Her customer service is exceptional and Stafefarm overall has been great."
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Matt Benjamin

January 30, 2026

5  out of  5
rating by Matt Benjamin
"Great service-Ben & team (frequently spk with Zoily & Charisma) always there to assist with any insurance questions or claim issues"
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Carl Kopman

January 15, 2026

5  out of  5
rating by Carl Kopman
"Ben has been our insurance broker for 25 years. Always available with advice that is honest, transparent, and is focused on our best interest. Bravo Ben."
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Susan Salituro

January 7, 2026

5  out of  5
rating by Susan Salituro
"great insurance agent - very helpful and responsive when we have questions or need updates to our insurance."
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Deborah Chestnut

December 31, 2025

5  out of  5
rating by Deborah Chestnut
"Our family has been with State Farm for decades, and we have nothing but wonderful things to say about Ben and Charisma. They are an amazing team who truly care about their clients, and over the years, we have come to consider them dear friends.

Charisma always responds quickly whenever we have questions about our coverage and takes the time to explain details clearly, offering options that help us save money while still maintaining optimal coverage.

Ben and Charisma are kind, patient, and highly knowledgeable. It’s incredibly reassuring to work with an insurance office that combines professionalism with genuine care. We highly recommend them."
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jack chestnut

December 31, 2025

5  out of  5
rating by jack chestnut
"Charisma has been my contact person with State Farm for years. She is truly an outstanding representative for your company She is very patient and thorough and has great follow up She always response to my inquiries and needs to assure I have the correct coverage"
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Ji-Young Woo

March 21, 2025

5  out of  5
rating by Ji-Young Woo
"Ben and Charisma are a dynamic duo! They are always responsive and take their time to thoroughly explain my questions. I wouldn’t trust anyone else with my insurance needs!"
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Carol Weikum-Auda

March 5, 2025

5  out of  5
rating by Carol Weikum-Auda
"I've always had pleasant experience working with Ben. He knows his product and what works best for my situation."
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Alex Michas

February 13, 2025

5  out of  5
rating by Alex Michas
"Ben and Charisma have been a support to my family for nearly 25 years. Now several homes and cars later, I still lean on them for sound council and a sounding board when making financial decisions. In the current landscape of insurance, Ben provides a useful understanding helping me navigate how best to protect our family."
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Lorraine Williams

January 25, 2025

1  out of  5
rating by Lorraine Williams
"I should have updated this sooner. The agents who made this business so excellent moved on and I had to find a new agent. I did get to speak with Ben Samrick, once. This was after 4 previous attempts to get a question answered about my policy. After that conversation, I knew it was time to find an agent who is accessible and respectful. I no longer recommend Ben Samrick.

original review:
I have both my auto and renter's insurance through Ben's office and have for many years. I have never had any problems with this office, have always been able to reach someone when I needed to, and have always been treated with geniune courtesy and respect. State Farm itself could take a lesson from Ben and his staff on how to treat and retain customers."
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Ethan Ligon

March 30, 2023

5  out of  5
rating by Ethan Ligon
"Ben is clear and competent."
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Laura Choi

March 29, 2023

5  out of  5
rating by Laura Choi
"We’ve been with State Farm for 30+ years and never considered changing. We have a home and multiple cars insured and have found their rates to be competitive. We also get great service from Ben and his staff. Ben and Charisma are always professional, knowledgeable and we appreciate their time reviewing our policies with us. We always learn something from these periodic reviews of our policies. Thank you Ben and Charisma."
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Faddis Family

March 28, 2023

5  out of  5
rating by Faddis Family
"Ben is an outstanding agent. He is professional, knowledgeable and responsive. His team is great to work with and I highly recommend him!"
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Alana Curtis

March 28, 2023

5  out of  5
rating by Alana Curtis
"Ben and Charisma are incredibly trustworthy and easy to work with. They know the ins and outs of insurance and are always honest and upfront. I highly recommend their agency."
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Barry

March 28, 2023

5  out of  5
rating by Barry
"Ben is always patient, thorough and accurate with the information that he provides. StateFarm Insurance has been a reliable service provider in a challenging environment. I would definitely recommend their agency."
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Ed Mclean

February 12, 2023

5  out of  5
rating by Ed Mclean
"Ben did an excellent job of thoroughly explaining all options of our current homeowners policy. He also mentioned the need for umbrella coverage and the advantages of bundling auto policy with our homeowners policy. Ben took the time to explain the benefits of having earthquake insurance and how the deductible part would work."
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EE Bianchi

February 9, 2023

5  out of  5
rating by EE Bianchi
"Ben was very thorough and explained in detail our policy details. He was very helpful and able to answer my questions."